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Will I Get a Full Refund If I Terminate My Booking on 4stay?
Will I Get a Full Refund If I Terminate My Booking on 4stay?

Information about refund policy

Akobir Azamovich avatar
Written by Akobir Azamovich
Updated over 2 weeks ago

Will I Get a Full Refund If I Terminate My Booking on 4stay?

Whether you receive a full refund after terminating your booking on 4stay depends on the timing and conditions outlined in 4stay’s Standard Cancellation Policy.

Refund Eligibility

  • Standard Policy: If you terminate your booking within the guidelines of 4stay’s Standard Cancellation Policy, you may be eligible for a full or partial refund.

  • Timing Matters: The refund amount varies based on when the termination request is made relative to the booking date and check-in date.

Important Points to Consider

  • Service Fees: Note that service fees may not be refundable, even if you qualify for a full or partial refund of the booking amount.

  • Contact Support: To initiate the termination and refund process, you must contact the 4stay support team via support@4stay.com or notify your booking agent.

Processing Time

  • Refund Timeline: Refunds are typically processed within 10-15 business days. If you do not see your refund within this period, reach out to finance@4stay.com for further assistance.

Final Note

Understanding 4stay’s cancellation policy and contacting support promptly can ensure you receive the appropriate refund based on your situation. Always review the policy terms and reach out for clarification if needed.

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