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How to Terminate a Booking on 4stay

Information about "Terminating a Booking"

Akobir Azamovich avatar
Written by Akobir Azamovich
Updated over 2 weeks ago

1. Check the Cancellation Policy

✔️ Review the cancellation policy to understand refund eligibility and fees.
✔️ Some bookings may have non-refundable service fees.

Need help finding your cancellation terms?


2. Log Into Your Account

✔️ Go to your dashboard and find your active booking under Inbox or Bookings.

Need help locating your booking?


3. Notify the Host

✔️ Send a message via the 4stay messaging system to inform the host.
✔️ Keep communication within the platform for tracking.

Want to message the host now?


4. Contact 4stay Support

✔️ Formally request termination via:

Need assistance with your request?


5. Receive Confirmation

✔️ Once approved, you will get a confirmation email, and your dashboard will update.

Haven’t received confirmation yet?


6. Refund Processing

✔️ If eligible, refunds take 10-15 business days.
✔️ Service fees are non-refundable.

Want to check your refund status?


Key Takeaways

✔️ Check cancellation terms before requesting termination.
✔️ Notify the host via 4stay messaging.
✔️ Contact 4stay support to finalize the request.
✔️ Refunds take 10-15 business days if applicable.
✔️ Service fees are non-refundable.

Need further assistance with your cancellation?

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