How Long Does It Take to Process a Refund on 4stay?
Understanding the timeline for refund processing on 4stay helps set clear expectations after terminating a booking. Here's a straightforward guide on what to expect.
1. Contact Support or Your Booking Agent to Initiate a Refund
Reach Out: To start the refund process, contact support@4stay.com or your booking agent as soon as you terminate your booking. This step ensures your refund request is properly documented and processed.
2. General Timeline for Refunds
Processing Time: Refunds for all payment methods, including credit/debit cards, digital wallets, and bank transfers, typically take 10-15 business days.
3. Viewing Refund Status
Locate Payments: Check the 'Payments' section or go to your Inbox and find the booking you want the refund for.
Email Notifications: Keep an eye out for email updates from 4stay regarding your refund status.
4. What to Do If There's a Delay?
Contact Support Again: If you have not received your refund after 15 business days, reach out to finance@4stay.com for further assistance.
5. Partial Refunds and Deductions
Refund Amount: Confirm that the amount aligns with the booking’s cancellation policy.
Non-refundable Fees: Be aware that certain service fees may not be refundable.
Final Thoughts Refunds on 4stay are generally processed within 10-15 business days. To ensure the process begins smoothly, always contact support@4stay.com or your booking agent first. If there are any delays, reaching out to finance@4stay.com will help resolve any issues promptly.