1. The placement/application fee if any was paid is non-refundable once a host has been accepted by the Guest/Agent.
  2. Cancellation request received at least six (6) weeks prior to arrival date: A full refund of payment received will be made within 30 days of written notification less the placement/application fee (if paid any).
  3. Cancellation request received less than four (4) weeks prior to arrival date: A cancellation fee of $350 will be charged. A refund of payment received will be made within 30 days of written notification, less the placement/application fee if any and $350 cancellation fee.
  4. Cancellation request received after arrival date or Guests who fail to show up at the accommodation on scheduled arrival date (No Show): A cancellation fee of $350 will be charged . We require a four (4) week's notice for all cancellation. A refund of payment received will be made within 30 days of written notification less two weeks accommodation fees and the $350 cancellation fee and the placement/application fee. During the four (4) week notice period, the Guest is welcome to stay at the homestay. However, regardless if the Guest stays at the homestay, he/she will be charged the full month.

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