If you would like more information on the host or the family you would like to stay with, or who you have booked your stay with, all you have to do is ask! Send the host all the questions you have in mind directly on the platform via messaging.
If you have already sent a message to the host and they have not gotten back to you, all you have to do is reach out to someone on the 4stay team via live chat or email and someone will be sure to reach out to the host for you.

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