FAQ's

Frequently Asked Questions from Users

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29 articles in this collection
Written by Ashley Duncan and Gloria Smith

Why did the Host decline my request?

Understand why the request was declined
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Written by Gloria Smith
Updated over a week ago

What Forms of Payment Do You Accept?

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Written by Ashley Duncan
Updated over a week ago

How do I create an account on 4stay?

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Written by Gloria Smith
Updated over a week ago

What do I do if I prefer a non-smoking guest?

How do I clarify if I am looking for a non-smoking host/ guest?
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Written by Ashley Duncan
Updated over a week ago

How can I receive more information on the host/ family I will stay with?

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Written by Gloria Smith
Updated over a week ago

How do I check the status of my booking?

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Written by Gloria Smith
Updated over a week ago

What is the turnover rate after I create my listing?

How long after I create my listing will people start requesting to book my place?
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Written by Gloria Smith
Updated over a week ago

What if I don't feel comfortable paying a stranger?

Rent can be expensive, what should I do if I do not feel comfortable paying a stranger?
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Written by Gloria Smith
Updated over a week ago

How do I request a photoshoot and how far does your photographer travel?

Within how many miles of a distance do I have to be to receive a free photoshoot of my property?
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Written by Gloria Smith
Updated over a week ago

When will your photographer publish and add my photos to my listing?

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Written by Gloria Smith
Updated over a week ago

What if I prefer to stay in an all female household?

How do I filter stays (listings) by gender?
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Written by Gloria Smith
Updated over a week ago

How will I know how many people are staying in the household?

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Written by Gloria Smith
Updated over a week ago

What do I do after I have created my 4stay account?

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Written by Gloria Smith
Updated over a week ago

Can I book/ reserve a stay for a friend or family member?

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Written by Gloria Smith
Updated over a week ago

How long do I have to pay for my booking after my request is approved?

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Written by Gloria Smith
Updated over a week ago

Where is your office located?

Where is 4stay headquarters?
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Written by Gloria Smith
Updated over a week ago

What do I do if my host has younger children?

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Written by Gloria Smith
Updated over a week ago

How do I become a guest?

What does it mean to 'Book A Stay'?
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Written by Gloria Smith
Updated over a week ago

How long should I wait for a host to respond to me after I request a booking?

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Written by Gloria Smith
Updated over a week ago

What happens if I accidentally signed up as the wrong kind of user?

If you sign up as a guest but meant to sign up as a host and vice versa
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Written by Gloria Smith
Updated over a week ago

What kind of tenants does 4stay have?

Who can rent on 4stay?
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Written by Gloria Smith
Updated over a week ago