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🗣️ What Should I Discuss with Tenants Before Finalizing a Booking?
🗣️ What Should I Discuss with Tenants Before Finalizing a Booking?

Article about important things to communicate with guests before finalizing bookings

Akobir Azamovich avatar
Written by Akobir Azamovich
Updated over 11 months ago

🗣️ What Should I Discuss with Tenants Before Finalizing a Booking?

📘 Essential Discussions with Tenants Before Confirming a 4stay Booking

Effective communication before finalizing a booking is crucial in ensuring a smooth and pleasant experience for both hosts and tenants on 4stay. Here’s a checklist to guide your discussions with prospective tenants:

1️⃣ Confirming Stay Dates

  • Check-In/Out: Clarify the exact dates and times for arrival and departure.

  • Flexibility: Discuss possibilities for adjusting stay dates, if necessary.

2️⃣ Payment Terms

  • Cost Breakdown: Detail all charges, including rent, cleaning fees, and deposits.

  • Payment Schedule: Outline when payments are expected.

3️⃣ House Rules and Etiquette

  • Specific Rules: Go over any specific house rules like smoking, noise levels, or guest policies.

  • Shared Space Use: If applicable, discuss the etiquette for using communal areas.

4️⃣ Amenities and Facilities

  • Availability: List all amenities provided, such as internet, appliances, parking, etc.

  • Additional Costs: Highlight any extra charges for specific amenities or services.

5️⃣ Maintenance and Repairs

  • Responsibilities: Clarify who takes care of minor repairs or emergencies.

  • Contact in Emergencies: Provide information on how to handle urgent maintenance issues.

6️⃣ Key Exchange and Security

  • Key Handling: Explain the process for key collection and return.

  • Security Measures: Inform about any security systems or protocols in place.

7️⃣ Local Area Information

  • Neighborhood Guide: Offer insights into the local area, including nearby amenities, transport links, and safety advice.

  • Community Norms: Share any specific community guidelines or neighborhood etiquette.

8️⃣ Cancellation Policy

  • Policy Details: Clearly outline your cancellation policy, including any fees or notice periods.

  • Booking Changes: Discuss how alterations to the booking will be handled.

9️⃣ Preferred Communication

  • Contact Methods: Establish the preferred way to communicate during their stay.

  • Regular Check-Ins: Agree on whether there will be periodic check-ins, especially for long-term stays.

🔟 Special Requirements

  • Accommodation Needs: Inquire about any specific needs or preferences, like dietary restrictions or parking requirements.

  • Feedback Process: Encourage open communication for any feedback or concerns during their stay.

✨ In Conclusion

By covering these essential topics, you set clear expectations and foster a mutual understanding with your tenants. This proactive approach can lead to a more enjoyable and stress-free experience for everyone involved. Clear and thorough discussions are key to building a successful and trusting relationship with your tenants on 4stay.

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